Privacy Policy

At ZEPHYRANT.COM, we design pieces that feel as beautiful as they look. This Privacy Policy explains, in clear steps, how your information moves through our boutique so you can shop with confidence and ease.

Definitions

“ZEPHYRANT.COM,” “we,” “us”: The online fashion brand operating the website zephyrant.com.
“Personal Data”: Information that identifies or relates to an identifiable person (for example, name, email, shipping address, order details, payment method tokens).
“Processing”: Any operation performed on Personal Data (collecting, storing, using, sharing, deleting).
“Cookies”: Small files placed on your device that help the site function and improve your experience.

Summary

We collect identity, contact, order, and technical data to fulfill orders, support you, secure our site, and improve our services.
Payments are routed through partners (PayPal, Stripe, Airwallex, and card payments), and orders are delivered via third‑party shipping carriers.
Essential cookies run the site; analytics cookies help us improve; optional marketing cookies are used only with your consent.
You can access, correct, or delete your data and opt out of marketing. Email [email protected] with any privacy request.

1) What Personal Data We Collect

Identity and Contact

We collect your name, email address, and shipping/billing details to confirm your purchase and deliver your order.

Order and Payment

We collect order information such as items purchased, sizes, prices, and timestamps to process and support your purchase. Payment details are processed by our payment partners (PayPal, Stripe, Airwallex, and credit/debit card payments). We do not store full card numbers; we receive payment confirmations and limited payment metadata needed for order verification and refunds.

Technical and Cookies

We collect device and usage data (such as IP address, browser type/version, device identifiers, pages viewed, and cookie IDs) to keep the site secure, measure performance, and improve the experience.

Communications

We collect the content of messages you send to [email protected] and your preferences (for example, email subscription choices) to respond and tailor communications.

2) Why We Process Your Data

Order Fulfillment and Delivery

We use identity, contact, and order data to confirm your purchase, collect payment, package your items, and coordinate delivery.

Customer Support

We use contact, order, and communication data to answer questions, handle returns or exchanges, and resolve issues quickly.

Fraud Prevention and Security

We use technical, order, and limited payment metadata to detect suspicious activity, protect your account-less checkout experience, and maintain site integrity.

Legal Compliance

We process necessary data to meet tax, accounting, and other legal obligations and to respond to lawful requests.

Analytics and Site Improvement

We use aggregated and pseudonymous analytics to understand site performance, fix errors, and improve fit, selection, and browsing flow.

Marketing (With Your Consent)

If you opt in, we use your email and optional marketing cookies to send updates about new arrivals, styling ideas, and promotions. You can opt out at any time.

3) Cookies and Similar Technologies

Essential Cookies

Required for core functions like adding items to cart, checkout, and security. These cannot be switched off because the site will not function properly without them.

Analytics Cookies

Help us understand which pages are most loved and where we can smooth the path to purchase. Data is aggregated or pseudonymous.

Optional Marketing Cookies

Used (only with your consent) to remember preferences and, where applicable, tailor communications. You can manage cookie preferences in your browser settings and by declining optional categories where presented.

4) When and With Whom We Share Data

Payment Processing Partners

We share necessary order and payment information with our payment partners to complete transactions and process refunds: PayPal, Stripe, Airwallex, and credit/debit card payments handled through these partners.

Shipping and Logistics

We share your name, shipping address, contact details (as needed), and order contents relevant to delivery with third‑party shipping carriers and logistics providers to deliver your order and manage returns.

Analytics Providers

We share pseudonymous or aggregated usage data with analytics providers to measure site performance and improve user experience.

Legal and Safety

We may disclose information if required by law or in response to valid legal requests, or to protect the rights, property, or safety of our customers and operations.

5) Data Retention

We keep Personal Data only as long as needed for the purposes described above: to fulfill your order, support any follow‑up requests, prevent fraud, and meet legal, tax, and accounting requirements. When data is no longer needed, we either delete it or de‑identify it in a secure manner.

6) Your Privacy Rights

Access, Correction, Deletion

You can request a copy of your Personal Data, ask us to correct inaccuracies, or request deletion where applicable. Email [email protected] to begin.

Marketing Choices

You can opt out of marketing emails via the link in those messages or by contacting [email protected]. You can also limit cookies through your browser settings and decline optional categories when presented.

CCPA/CPRA (California)

California residents have the right to know, access, correct, and delete Personal Data, and to opt out of certain data sharing. We do not sell Personal Data for money. If optional marketing cookies are used, they may be considered “sharing” for cross‑context behavioral advertising; you can opt out by declining marketing cookies.

GDPR (EEA/UK)

If you are in the EEA/UK, our legal bases include: contract (order processing and delivery), legitimate interests (fraud prevention, site security, and analytics), consent (optional marketing), and legal obligation (tax and compliance). You may have rights to access, rectify, erase, restrict, object, and data portability. You can also lodge a complaint with your local supervisory authority.

7) Children’s Privacy

Our site and products are not directed to children under 13, and we do not knowingly collect Personal Data from children under 13. If you believe a child provided data, contact us so we can delete it.

8) Contact for Privacy Questions

Email: [email protected]

9) Effective Date

This Privacy Policy is effective on the date this page is published. We may update it to reflect changes in our practices. Material changes will be communicated through this page.

How This Works in Real Life (Examples)

Situation	Data We Use	Why We Use It
Placing an order for a dress	Name, email, shipping/billing address, order details, payment confirmation from PayPal/Stripe/Airwallex/card	Confirm purchase, collect payment, send updates, and deliver your package
Tracking your shipment	Order number, shipping address, email	Share delivery details with shipping carriers and notify you of status
Fraud check on a high‑value coat	IP address, device info, limited payment metadata	Detect and prevent fraudulent transactions to keep your account and our store secure
Unsubscribing from emails	Email address and subscription preference	Immediately update your preference to stop marketing messages
Requesting deletion	Identity verification details; account/order identifiers	Verify the request and delete data not required to be retained by law